loan officer info.
They say buying a house is one of the most stressful and exhausting things a person can do. Not knowing the status of your loan, waiting weeks to hear back, and wondering: “Is my loan in Closing? Have I been approved for enough to buy the house I want? What even is an escrow?” It makes the dream of home ownership seem unattainable. I know when we bought our house, it was a fight for almost two months just to get a call back from anyone! I want to make sure that no one I work with will ever have to feel that way. No matter what questions you have or what stage of the loan process you are in, you will always have a contact point to get answers and guidance. One of the biggest pillars of fiber.mortgage is communication. Our team follows up DAILY, even if there is no news to report, to make sure that every person knows where they stand and what comes next. There is a product for everyone, and even if you aren’t where you think you should be, fiber can help you get there! I have never worked for a company so dedicated to innovation and service level as fiber. That means we close faster and serve better. Serve our borrowers, serve our realtor partners, serve our teammates, and serve our community. I have worked in Hospitality for the better part of two decades, my entire life has been about customer service and helping people. After the experience of closing on my own home, I went in search of a way I could help people have a better experience than I did. I have two pups I love more than anything, Athena Bee and Penelope, and will provide a few (hundred) pictures to prove it. When I’m not walking you through the lightning-fast close process, you might see my husband and I riding our bikes around Murray Hill, appreciating all the beautiful older homes in the area. If you have any questions on anything in the mortgage realm, send me a text or email and we can figure it out together! email@example.com
Fiber Mortgage provided me with excellent service from beginning to end. Very professional and personable. They made me feel as if I was their only client. I will be utilizing their services for all my mortgage needs. Thank you so much for paving the way to my new home.Bea Whitten | fiber customer
We are thankful for the exceptional service we received during the entire refinancing process. Truly appreciate the professional and honest assistance with the mortgage process from beginning to end. We will recommend Fiber Mortgage to our family and friends.Heather Ballesteros | fiber customer
I cannot express enough how amazing our experience has been! The most responsive and pleasant agents I've ever worked with and the entire process was so quick and easy. We had been trying to refinance for almost a year and had gotten nowhere elsewhere. Everything was moving at a crawl. We had things up and running with approval within a couple weeks with Fiber Mortgage and closed not long after. They got us a better rate, a lower monthly payment, and cash back for home improvements. 100% recommend this business.Dan DiBiase |fiber customer
Our broker was easy to work with, conscientious, and responsive to any questions we had. The process of uploading needed documents was simple. We have refinanced in the past, and this one was much easier. I would recommend Fiber.Justin Lott |fiber customer
the loan process
Wondering how much house you can afford or whether now’s the time to refinance? Let’s get you the answers you need and the rates you want.
Prequalification occurs before the loan process even begins. Want us to calculate mortgage rates and estimated down payment costs? Can do. Just click the button below to get started. Your instant prequalification letter is on the way.